At DigiSwatch, we strive to deliver high-quality digital products that provide real value. Since all our products are digital downloads, they are non-tangible and non-returnable, which means we generally do not offer refunds after a purchase is made.
However, we believe in fairness and transparency. If you encounter any issue with your download or the file is corrupted, we will work with you to fix the problem or provide a suitable replacement.
📌 Refunds May Be Considered In The Following Cases:
• You purchased the same product more than once by mistake (duplicate order).
• The product is completely broken or not functioning as described, and our support team is unable to resolve it.
• You did not receive the product due to a system error, and we’re unable to manually deliver it.
⛔ Refunds Will Not Be Issued For:
• Change of mind after purchase.
• Lack of technical knowledge or inability to use the product.
• Claims that a product “didn’t meet expectations” if it was delivered as described.
🕐 Refund Request Timeframe:
All refund requests must be submitted within 7 days of purchase. After that, we may not be able to process your request.
📩 How to Request a Refund:
Please email us at support@digiswatch.com or WhatsApp us at +91 9875662737 with the following details:
• Order ID
• Product Name
• Reason for refund
Our team will review your request within 1–2 business days and respond accordingly.
Thank you for understanding and supporting small digital creators!